Starting from its first definition Business Process Management (BPM) concept has always tried to define a new way of understanding business needs through the analysis of needs, information, stakeholders, and technologies.
It has been argued that an organization’s business processes may be one of the few levers available to an organization to create a distinct market advantage
Implementing a successful Business Process Management strategy can go a significant way towards creating an improved and sustainable competitive advantage and performance for many businesses, adding value to an organization by improving processes and achieving an optimal outcome.
A strong organizational understanding and the right technology are all you need to implement a good workflow strategy within your company following three simple steps:
Requirements collection: This is where we collaborate with users to understand their business needs and decides on what makes for a successful workflow or business process implementation given their unique environment and build a successful implementation plan.
Implementation design: This is the relatively straightforward part. Creating the software, implementing the workflow and integration points, and testing.
Use phase: Users need to test and provide feedback, fix bugs and update, then test again. This loop is important to enable users to get hands on experience with the workflow.
Finally we can say: lets your people think to contents and use technology to drive you process, because content is what your people need to do their jobs: without it, and without good quality, they can’t make good decisions, effectively serve customers, etc. But if that content can’t quickly and efficiently get to the people who need it, then its value is seriously degraded. That’s the process piece, process is what your people need to ensure their work flows quickly and efficiently all the way through to completion.